error when trying to apply a credit memo to an invoice

When I go to

Vendor>

Ledger Entries>

Function (although the help section says this button should say Application)>

Apply Entries>

F9>

F11

I get the message “The application was successfully posted though no entries have been applied”.

What am I doing wrong?

Thanks in advance for any help anyone can give

What is the document type? is it invoice or credit memo.

you need to apply entries on Credit memo , select credit memo and do the same steps

Thanks

I think you are applying same document type in Application. Check document type.

The subject is you are trying to apply credit memo to invoice, but in selecting document type what have you selected.

Thank you all!

I did have a few items incorrect and was able to correct them and apply successfully. [:D]

Welcome