error 11038 in module 244 e:/Capri/8097/source/

error 11038 in module 244 e:/Capri/8097/source/Ide/server/server.C(372) in the event log the Navision service is stopping many times a day, i had to uninstall then install navision everytime how can i solve this problem.

the complete message is from the event viewer: The discription for event ID ( 109) in source (NAVISIONHO) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from remote computer. The following information is part of the event: error 11038 in module 244 e:/Capri/8097/source/Ide/server/server.C(372)