Enter customer payment

Finance and Operations/AX User Forum
1

Hi,

In AX 2009, when I create an AR payment journal, I can see there is a button “Enter customer payment”. But really how does that work.

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I mark the transaction, but when I click “Close” or “Save in journal”, there is nothing in the payment journal.

Thanks

2

Hi,

That is payment proposal used for making payment in bulk. In your case, you haven’t entered amount in Amount field, besides GBP. That’s why payment line is not getting transferred. Enter the amount and then click save in journal. It should work.

Pranav…

3

Yes , you need to enter the amount in the amount field .