Email Notification to workflow user group is not working in NAV 2018

Business Central/NAV Developers Forum
1

Hi Team,

I created a new email for SMTP mail setup below:

CaptureSMTP.PNG

Notification Setup below:

CaptureNotification.PNG

Job Queue Setup below:

CaptureJob.PNG

Approval User Setup below:

ApprovalSetup.PNG
ApprovalSetup.PNG623×662 21.2 KB

Workflow below:

CaptureWorkflow.PNG

Workflow user group below:

UserGroup.PNG

I read some articles about email notification is not sending email, why a developer changed from Network Service to Local in NAV2016 in NAS

CaptureServiceAccount.PNG

How to fill these fields.

Thanks

2

Its working now with delay notification

3

Exactly what does workflow, has to do with configuring your NAV server???

What you are showing is the setup of which service account is running your NAV server. Has nothing to do with email configuration. That was the first picture you showed. If you change or remove the setup for the service user, then you may end up with a server that doesn’t work. So be careful to change it.

The only remote connection there could be, would be if your service user didn’t have access to the SMTP service.

When that has been set, then using Network Service to run your NAV service is not recommended. It is better to use a specific AD account. Local accounts are also not good if you have your NAV service and SQL server (as recommended by Microsoft) on two different servers. So I hope that this is just a test setup. [emoticon:c4563cd7d5574777a71c318021cbbcc8]

If that was not the issue, then please let us know what is. Knowing that it work is is nice, but without more information, then that would not help other users in the same situation.