My company is evaluating ERP systems and we 're aiming for Microsoft Dynamics, but one thing we didn’t find is a technical support module that would support ticketing. Does such a thing exist for Microsoft Dynamics? Inside the ERP or as an addon module.
Hi Alex,
Sorry for the late answer.
But you can use the Service Module for this. It might have a lot more functionality available than what you need, but you don’t have to use all the functionality if not required.