Deploy on-premises environment failed

Hi, everyone! I am trying to deploy an environment from sandbox to production, but I keep getting an error message. The deployment works fine from dev stage to sandbox, but not from sandbox to production. The error message says that the rollback operation has failed and the on-premises environment is in a failed state. It suggests retrying, deleting, or refreshing the environment. I have attached a screenshot of the error message below. Does anyone know how to fix this issue? Thanks in advance for your help.