Dear All, I have problem to set customer card if a customer has 3 type of branches where the branches called outlet. how to set them in the card ? And if I used the outlet as a replacing of location, will It be possible ? basically, I have a customer but has more than one outlet shop for example, supermarket, minimarket and grocer. Do I have to create 3 customer card with different outlet type but one location code ? or 3 location code ? but if I set 3 location code, how I can accumulate the costs of production and COGS for 3 customers with different specific location but must have same shipping location code? I await your answers so much. tks a lot. rdgs, Mark
If I understand you correctly then you have to set up a customer card with three different shipping locations. Therefore we have a seperate table in Navision called “Ship-to Address”. You can reach this with just clicking the “Customer” button on the Customer Card or Customer List and select “Ship-to Addresses”. In there you can define as many addresses as you want for a certain customer. In the Sales Order, you just need to select the “Ship-to Code” on the Shipping page and the “Ship-to” fields will be filled in. The next option would be to create a customer card for each “Outlet” and set the “Bill-to Customer No.” to the “Headoffice Customer”.
Dear Thomas, All, Tks for your reply, but can I make sales shipment and invoice of every branches or outlet ? because the selling price will be different for every branches or outlet and also by what means or report I will use to differentiate them ? rgds, Mark
I can again just guess what you are referring to. When going for the first option, you cannot (by default) automatically detect different prices. When going for the second option, then I’m not sure if the “Sell-to Customer No.” or the “Bill-to Customer no.” is being used for determining the prices. Anyway for your needs it seems to be easier to implement it with different customers. Will the invoices fo to the “Head Office Branch” or to the “Outlet” directly ?
Dear Thomas, all, Tks for your explanation, the invoice and return order will be directly loaded to the customer branches or outlet directly not to head office, but I am still confused about tax, if it will be paid by head office not by outlet ? how to do that ? Your suggestion about creating customer card for each outlet is accepted, but how about shipping location code ? Do I set it differently ? If I set bill to customer no. to be head office not branches/outlet, it means that invoice will be directly to head office , won’t it ? I just wondering if I want the outlets set us customer cards, then location set based on the card, I maybe have many locations, if I have 1000 customers / outlets I will have 100 locations besides raw material warehouse. I still doesn’t understand yet… Rgds, Mark
quote:
Dear Thomas, all, Thank you for your explanation, the invoice and return order will be directly loaded to the customer branches or outlet directly not to head office, but I am still confused about tax, if it will be paid by head office not by outlet ? how to do that ? Your suggestion about creating customer card for each outlet is accepted, but how about shipping location code ? Do I set it differently ? If I set bill to customer no. to be head office not branches/outlet, it means that invoice will be directly to head office , won’t it ? I just wondering if I want the outlets set us customer cards, then location set based on the card, I maybe have many locations, if I have 1000 customers / outlets I will have 100 locations besides raw material warehouse. I still doesn’t understand yet… Rgds, Mark
Originally posted by mark_christs - 2006 Apr 19 : 15:08:25