Credit Memo in Journal

Dynamics 365 Business Central/NAV User Forum
1

Hi,

How I reverse an Invoice from the Journal ? What are the accounts that I should use ?

P.S Can’t reverse Invoice by posting a Credit Memo Doc because the invoice is not shown…

Thanks,

Hasitha Jayasuriya

2

If you use reverse transaction on an invoice from the journal, then the whole transaction will be reversed, thus it will use the same accounts as when it was posted.

3

Hi Erik,

But the Invoice was not posted was not posted from the journal.

4

Ahh, thought you wanted to reverse and invoice created via the journal.

So you don’t want the reverse the transaction, but create a credit memo to set of the balance?

And the reason you cannot see it, is because the invoice has already been closed?

If that’s the case then you first need to unapply the invoice, before you can reapply it to your credit memo.