Combination userid nad password invalid

Hi All,

I have this weird problem.

I hope anyone can give me some light to resolve the issue…

I have a NAV version 5 running on SQL Server 2005.

We are using Windows authentication to authenticate users to access Navision.

We have a random users (currently 2 users) that have “combination userid and password invalid” error message. In the past, when i sync the database, it fixed the problem but not now.

What did i try:

  1. I log in as the trouble user to different computer, but still no good.

  2. I reset his password in Active directory and log in to different computer or his PC, still no good.

  3. I removed his detail from Navision, sync the database, readded , and resync teh database again and still no good.

  4. restart server too, but no good

Any reason why?

Please help

Is this NAV issue or SQL server issue?

You say that you changed his password in the Active Directory. Does his AD account work other logins? Ex. his computer or his mail?

Hi Erik,

Yup, his comp and outlook email (connected to exchange) works. No problem at all.

Then that’s very strange. I would do exactly as you write you have done.

The only additional thing that I can think about is, that I 'would check that his user ID has actually been removed from the SQL Server (not only from the database). And that he actually has been inserted correctly after you re-insert him into NAV. Use SQL Server Enterprise Management Studio to check this directly.

Hi Erik,

I just checked it…

His username is still there.

I checked it under Security > Logins

You mean he was there after you deleted him from Navision? If yes, then delete him from Security → Logins. And then insert him into NAV again, and check that he has been re-created correctly in SQL again.

Hi Cookie,

Did you find a solution to your problem?

Hi Erik,

I have not have any chanced to try it yet as everyone are busy due of Christmas.

I will let you know this weekend.

Thank you for the follow up.

Hi Erik,

i fixed it…

It’s very weird…

What i did was:

  • Open Navision > go to security > windows login…

  • choose the user that having a problem and do “synchronize single login”.

I did that for 2 users that having the problem and it fixed it.

i don’t know why it did not work with synchronize all login.

That’s the solution of my problem…

Thank you for your help Erik and MERRY CHRISTMAS !! :slight_smile: