Cash receipts

Business Central/NAV User Forum
1

Hello experts,

I have to pay several invoices for a customer. The invoices are made with 30 days bank transfer payment term. I have a sales person who colletcts the money from customers, and comes in, and pays the invoices in cash and i have to give him a document that proves he paid the invoices. I have Cash receipt available in Financial modul. I want to pay several invoices but when i try to post the cash receipt, NAV returns the following message:

“Only one line with Account type Customer or Vendor is allowed”

If i do it one by one it works. Can you please tell me what is the problem, and how to solve it?

Thanks,

Otto

2

If you do not put a balancing account and instead enter a line at the bottom of the journal for the balance (reverse) to the bank - does this work?

3

Dear Adam,

sorry for the late response, I have tried your suggestion, still the same error. I am afraid NAV cannot handle this issue.

If you have any other ideas, i am glad to hear it.

thank you

Otto

4

Hi Otto,

You have to live blank document type, document number should to be the same for all the lines in the first line select account type " Bank Account" select form the list the right account (cash box) write in debit the value of mony and in other lines in account type select “customer” and in list select right customer. In the Apply to doc. no. select the invoice, so for each different invoice add new line as I explaint to you.

In the end the balance should to be 0.

5

As an example we have 2 invoices, one for 1000, one for 2000 from the same customer, can you tell me how you would process this receipt for 3000 as per my suggestion, and then the error you receive if you get one?