Case # suffix not change on January 1st

Customer Engagement
1

On January 1st of each year, we have our system set up to change the Prefix and Suffix of the Case 3. We use this format: xx-xxxxxx

Each year the prefix changes, so we are currently on 22-XXXXXX

The issue we have is that our suffix is not resetting to 000000, it just keeps continuing.

We are using a Solution called eBECSAutoNumber. The process is Activated. The Year is Order # 1, and the Number is Order # 2. So it seems that it works correctly for Order # 1, but not going to # 2.

Number Format

Format String 000000
Starting Number 1
Reset On Date Change Year

Does anyone have experience setting up the auto-numbering like above and have any tips?

We are not using this:
Microsoft Power Platform admin center: Environments > [select an environment] > Settings > Data management > Auto numbering.

2

Unfortunately, you’ll have to “reseed” your number. You’ll notice you have to change the seed number to something other than zero (0), save, update entity, change the seed back to 0.
There may be a way to create a Power Automate flow to update the seed annually using an api call.