We have a sales order which has been associated with a purchase order through the Special Order procedure (one off back to back order). The customer now wants to increase the quantities of some of their items on their order but when we try to do this we get the message :
“You cannot change Quantity because the order line is associated with purchase order POxxxxxx line 10000”
Could somebody point me in the right direction of the proper procedure for altering quantities on sales order lines that are linked to a purchase order.
My problem is I need to cancel the order and PO lines, but there has been a unit received against the PO line. How can I remove the SO line and reset the PO line to the 1 unit [out of 4] that has already been received.
I can’t delete the line to break the link as suggested in the first case.
You could chose to do a sales line with minus quantity on it to post your way out of things. Seems a bit of a hassle though.
But for cases like this it seems easier to add “Cancel special order” function. (The function would set the field Special Order to False and the field Special Order Purchase No. to blank and you could either fix the purchase order manually or try to dot that via the function too!?).
nav standard process for cancel/correct a posted sales order is to create an appropriate return sales order on base of the sales invoice lines (created by the posted sales order). cancel/correct a posted purchase order (means the created purchase invoice) goes with a Corrective Credit Memo.
Another way of solving the posters problem is to simply invoice the 1 Unit that was received on the PO → then adjust the quantity on the purchase order line to 1and delete the purchase order. Now you can delete the sales order or specific sales order line if you have multiple sales lines connected to different purchase orders etc.
Not really sure that is germane here. There is nothing to return. [Item EOL and not avail so balance of order cancelled] There will never be an invoice for the other 2 and there will not be anything to ‘credit’. Balance of PO needs to be adjusted so it will close out and not show there is stuff on order to receive.
Not really sure that is germane here. There is nothing to return. [Item EOL and not avail so balance of order cancelled] There will never be an invoice for the other 2 and there will not be anything to ‘credit’. Balance of PO needs to be adjusted so it will close out and not show there is stuff on order to receive.