Bill of Ladings for Customer Returns

Finance and Operations/AX User Forum
1

Anyone know how to create a Bill of Lading for a customer return where the ship-from/ship-to addresses are just the reverse of the sales order — that is, where the customer’s name and address is listed as the ship-from and my warehouse is the ship-to??? We’re running Axapta 3.0

Thanks!

2

Hi Gak1045,

Did you mean Bill of Lading or Shipment/Package Tracking No.? One Bill of Lading for one Sales Order sounds like an export order on a vessel or bulk shipment in a cargo. Would you be able to clarify whether it is a one-to-one or one-to-many relationship? They are very different documents. Shipment/Package Tracking No. usually associates with a shipping label and an Serial Shipping Container Code (SSCC) and refers to UPS/FedEx/DHL tracking number.

Scott

3

Posted deleted, thought I was in the Navision formun my mistake

tried to just delete the whole posted, but I missed the time limit for that

4

Hey, Scott.

Thanks for chiming in …

I really meant Bill of Lading … one sales order can have many bills of lading depending upon how many shipments we need to make to the customer.

After the sales order line has been post | packing slipped we go into AR | Sales Orders | Inquiries | Packing Slip | bill of Lading to generate the BOL to give to the carrier (Yellow Freight, Conway, etc.) for shipment to the customer. I need to figure out how to generate a BOL to use when the customer wants to return something they bought from us.

gak