BC 26.2 E-Ship Error: 10400

Business Central/NAV User Forum
1

In Business Central 26.2, we set up a new testing environment. When running Lanham E-Ship Pack Line Scanning on //CP, we receive Error: 10400-Invalid/Missing Refresh Token. I’ve tried resetting UPS API and both Production and Test Connections are 405. Can anyone help point me in direction for resolution?

Thank you!

2

Hi Noreen,

We saw this with one of our customers, it turned out the UPS API token had expired. Re-authenticating in E-Ship settings fixed it.

  • Verify credentials for both Test & Production

  • Clear old token, generate a new one from UPS Developer Kit

  • Check for account restrictions after updates

Hope this works for you as well, based on the issue you mentioned.

For more help, you can reach out to me at hardik.gupta@allgrowtech.com

3

Thank you for your reply.