AX Retail R2 - Unable to process transactions

Finance and Operations/AX User Forum
1

Hi,

Does anyone has an idea about this error on the Terminal ? After signing into the POS application, the terminal send an error message “Close the cash drawer before proceeding with transaction” and users are unable to process transactions. Any clue???

2

Hi, I am also experiencing the same. May I know if you were able to solve this?

Thanks, Lyka