Hello,
Where do I setup the COGS ledger account for an RMA, used during the invoice process? In this particular situation, the returned item is not tied to a sales order.
I tried the Sales Order Consumption account and Purchase Order Credit note Consumption accounts. The system picked up a totally different account.
Thanks.
To which account it is posting right now?
It is posting to 5xxxx COGS. But, for this scenario, I’ve specified a totally different account (actually a liability account 2xxxx) in the item group for the Sales Order Consumption account and Purchase Order Credit note Consumption accounts. It is a liability account because of the weird accounting involved.
Can you tell the posting type for this entry in that voucher?
The sales order consumption account was the correct place. Closing the AX session and bringing it back up took care of the issue.