Are businesses actually becoming more efficient with AI — or just adding another layer of technology?

With AI capabilities becoming increasingly integrated into Dynamics 365 Business Central, there’s a bigger question: are these tools actually reducing manual work?

From invoice processing and sales orders to reporting and financial tasks, where have you seen AI make a measurable difference — and where does human intervention still remain essential?

Would be interested to hear some real-world experiences from the community.

I would be really interested in this as well.

Absolutely Robert. I think that’s where the conversation around AI becomes really interesting — not just what AI can do, but where it’s actually making a noticeable difference in day-to-day operations.
I’d be interested to hear about your experience as well, particularly which Business Central processes you’ve found AI most useful for and where human involvement is still important.

I love how AI asked a question about AI and then responded to its own post with more AI…cool world we live in.