I’m using Navision classic 2009. I met this message while i’m trying to send approval request of sale order to my boss. The message said" You must import an approval template in approval set up" . What does it mean? did i make mistake in setting up in the document approval?
From Administration / App setup / doc approval / Approval templates / Mail setup… you can import/export/delete them.
It is a HTML file, by default will open in browser, but you can look at source (different ways in different browsers to do it), but you can open (and edit…) it with Notepad.
For startup, samples from DEMO will do - it is not easy to edit them in a way they CONTINUE [;)] to be usable.