Adjust the Sales Invoice agains the credit note

Finance and Operations/AX User Forum
1

Hi All,

User has posted an sales invoice with amount 1000$ , customer ledger updated with debit value . Later user realized that the transaction was wrong , so need to correct . User posted an credit note and Customer ledger updated with with credit value of 1000$.

When i open the form customer ledger , these invoice amount not applied against the credit note amount .

What would be the problem?

2

Hi,

Use the open transaction editing for the customer. Select the invoice transaction and credit note transaction and update it.

This way the invoice and credit note will be closed.

Pranav…