A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

Finance and Operations/AX Developer Forum
1

Hello All,
I tried to resolve this error “A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.” using following steps

Follow these 4 steps,

  1. Check that the BI Services ports are in active state

    1. System administration >> Setup >> Services & Application Integration Framework >> Inbound ports >> BI Services

  2. Register the Services needed for this issue we need to register these two
    SRSFrameworkService and SSASFrameworkService

  3. Open AOT >> Services >> SRSFrameworkService>>Right Click>>Add-Ins>>Register Service

  4. Open AOT >> Services >> SASFrameworkService>>Add-Ins>>Register Service

  1. Deploy the BI services and Deploy the User Session Service Group

  2. AOT >> Services Groups >> BI Services

  3. Generate Full-CIL
    I also restarted the SQL Server Reporting Services in Services

but no luck :frowning: :frowning:

Kindly advice