When posting Customer payment journal, its giving an error 'Account number for transaction type sales tax does not exist'.

Hi Guys we are facing an issue,

In AX2012 R3 ,When posting Customer payment journal, its giving an error ‘Account number for transaction type sales tax does not exist’. checked all setups everything is fine.
Please suggest .Thanks in advance

Hi,

Can you inform if there is a tax amount to be posted from this journal? You can check this by clicking the Sales Tax button. If not, it might be related to certain tax settings where it could also try to post some tax.
Is this the only voucher being blocked or are all payment journals incorrect?

PS I do think this post belongs in the AX user forum rather than the development forum.

Andre Thanks for the response.

Yes, Tax amount is available. this is happening for all the journals which has sales tax amount.

Moved to User forum.

Any recommendations pls.

Shouldn’t be a problem if you had set everything up correctly. However I just want to confirm if you did have looked into Accounts for automatic transactions form in General ledger and made sure there is account specified against Posting type= Sales order?

On the sales tax ledger account, have you put posting type as sales tax?

Pranav

Did you include these ledger accounts within an active account structure?