vendor return order

Dear all,

we can not enter RMA number in create credit note process (one of the return order process).

But if i create a purchase order with type ReturnOrder RMA number can entered.

Please tell me why is it like this.


Credit note serves different purpose than return order.

Credit note is basically a correction to the orignal PO wherein you can reverse a PO.

Whereas, returned order is a new order which you raise and there you doesn’t select any posted invoice as reference. Thats’ why RMA is available there.


Also the Return Order implies a physical movement of goods, so you need authorisation to return it, the credit note process does not and is therefore not required to enforce the RMA requirement.