User disabled in Sandbox, but enabled in Production

Customer Engagement
1

I have one user that is disabled in our Dev Sandbox, but enabled in Production. Our O365 Team can’t find anything that would tell us why they are disabled. As a System Admin for D365 I don’t have the ability to enable in the Dev Sandbox. Any help would be appreciated.

2

I thing all users are disabled when data is uploaded from production to asset library. You can create a SQL script that enables the user if you don’t want to do that manually.

3

Hi @tsilver, do you have security groups that control access to environments? If so, it may be that the user isn’t in the security group for the Dev Sandbox and therefore shows as disabled.