when user try to start a Production order, system will pop up a unit conversion from KG to PCS does not exist error. I check on the item type and it was a service with default inventory as PCS.
Production finish goods as KG but previously we didn’t need to do the unit conversion and I check back other Production order also can’t find the different.
For example: A is the BOM item is having BOM, Inventory, Purchase and Sales units as KG in Item master. This BOM item is having 2 line items (X and Y). X item is of item type Service with BOM, Inventory, Purchase and Sales units as PCS and same PCS unit is in BOM LINEs and other item Y is a BOM item which is in KG as a unit in BOM LINES and same units in Item master as well. This Y BOM item is having 1 line item that is Z. Z item is having a unit as KG in BOM, Inventory, Purchase but in Sales unit it is blank for this item.
Is this Z item - sales unit is not mentioned as KG, is it causing problem. Please guide me.
I would not have thought the sales unit is causing the issue, but you are now saying that Y is a referenced production order? The only two units you need to look at are the inventory unit of the item and the unit on the BOM line. I would get a developer to debug it and tell me why the message is being called.