# unable change password in navision csideclient **URL:** \ **Category:** User Forum\ **Created:** [March 25, 2013, 3:44am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857 "2013-03-25T03:44:41Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![FormerMember](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@FormerMember](https://www.dynamicsuser.net/u/FormerMember)\ **Post date:** [March 25, 2013, 3:44am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/1 "2013-03-25T03:44:41Z")
hi, anyone can help me solve this issue in Navision Client. When i login to navision Cside Client then go to Tools - Security - Password, but i cant change password there, as there password column show grey colour. anyone can help? ---
**Author:** ![amol\_salvi](https://avatars.discourse-cdn.com/v4/letter/a/ac91a4/32.png) [@amol\_salvi](https://www.dynamicsuser.net/u/amol_salvi)\ **Post date:** [March 25, 2013, 3:52am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/2 "2013-03-25T03:52:30Z")
Welcome to DUG!!! I hope you are using Database Authentication For changing the password from Na vision. If you are using database authentication then you can change the password but if you are using windows authentication then you need to change it from domain /ADS/Windows ---
**Author:** ![FormerMember](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@FormerMember](https://www.dynamicsuser.net/u/FormerMember)\ **Post date:** [March 25, 2013, 6:34am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/3 "2013-03-25T06:34:15Z")
Hi Amol, Thanks your reply. I am using Database Authentication login to navision Cside Client. But the problem is when i would like to change password, i found out Tools Tab - Security - Password there like Grey colour, unable select it to change password. ---
**Author:** ![manisharma31](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@manisharma31](https://www.dynamicsuser.net/u/manisharma31)\ **Post date:** [March 25, 2013, 6:38am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/4 "2013-03-25T06:38:45Z")
Do you have the super role permission to change the password. ---
**Author:** ![mohana\_cse06](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@mohana\_cse06](https://www.dynamicsuser.net/u/mohana_cse06)\ **Post date:** [March 25, 2013, 7:07am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/5 "2013-03-25T07:07:48Z")
No need to have the Super role only. You can assign 5830- System permission to your existing permissions. Did you login with Database authentication or Windows Authentication while trying to change? ---
**Author:** ![manisharma31](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@manisharma31](https://www.dynamicsuser.net/u/manisharma31)\ **Post date:** [March 25, 2013, 7:45am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/6 "2013-03-25T07:45:06Z")
Is there any company policy or IT policy that user should not change the password from Navision it self. ---
**Author:** ![FormerMember](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@FormerMember](https://www.dynamicsuser.net/u/FormerMember)\ **Post date:** [March 26, 2013, 1:18am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/7 "2013-03-26T01:18:24Z")
i have try both of it to change. Navision password column there still show grey colour. My company didn’t set any policy and my company staff all can change password in Navsion Cside client, only one person cant change and show the grey colour. I can’t change the staff password in SQL as we don’t want know what password staff use. ---
**Author:** ![mohana\_cse06](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@mohana\_cse06](https://www.dynamicsuser.net/u/mohana_cse06)\ **Post date:** [March 26, 2013, 4:01am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/8 "2013-03-26T04:01:15Z")
Are you using Roles & Permissions? If yes, check whether one of role has permission per above system ID ---
**Author:** ![FormerMember](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@FormerMember](https://www.dynamicsuser.net/u/FormerMember)\ **Post date:** [March 26, 2013, 8:01am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/9 "2013-03-26T08:01:38Z")
all setting same with other staff, nothing different. ---
**Author:** ![mohana\_cse06](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@mohana\_cse06](https://www.dynamicsuser.net/u/mohana_cse06)\ **Post date:** [March 26, 2013, 8:27am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/10 "2013-03-26T08:27:43Z")
Did you try by synchrinizing the user? ---
**Author:** ![manisharma31](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@manisharma31](https://www.dynamicsuser.net/u/manisharma31)\ **Post date:** [March 26, 2013, 3:39pm UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/11 "2013-03-26T15:39:02Z")
Have you tried on other machine. ---
**Author:** ![FormerMember](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@FormerMember](https://www.dynamicsuser.net/u/FormerMember)\ **Post date:** [April 5, 2013, 7:19am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/12 "2013-04-05T07:19:32Z")
hi all, apologize late reply. Mohana yes. but problem persist. Manish, i use the account and password in other machine, the problem is same. ---
**Author:** ![Savatage](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@Savatage](https://www.dynamicsuser.net/u/Savatage)\ **Post date:** [April 5, 2013, 3:33pm UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/13 "2013-04-05T15:33:21Z")
> [@](#): > > all setting same with other staff, nothing different. Sounds like something is different ---
**Author:** ![amol\_salvi](https://avatars.discourse-cdn.com/v4/letter/a/ac91a4/32.png) [@amol\_salvi](https://www.dynamicsuser.net/u/amol_salvi)\ **Post date:** [April 6, 2013, 7:35am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/14 "2013-04-06T07:35:14Z")
Try login with User id 'SA" and check ---
**Author:** ![manisharma31](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@manisharma31](https://www.dynamicsuser.net/u/manisharma31)\ **Post date:** [April 6, 2013, 8:51am UTC](https://www.dynamicsuser.net/t/unable-change-password-in-navision-csideclient/44857/15 "2013-04-06T08:51:23Z")
looks like you are missing some thing. What role is assigned to you & other user please specify.