the record that you tried to open is not available nav 2013 r2

Hi

I have an issue. I am trying to open a page in RTC and came across this error - ‘the record that you tried to open is not available’ and the page will be closed automatically. I comment off the filtering on the OnOpenPage trigger and try to run again, but the error keeps on coming out. Please advise.

Thanks

Hi ha101,

Looks like there’s an update for that error in the BE version of the database, referenced here http://nav.dk/content/marts-2014-overview-released-application-hotfixes-microsoft-dynamics-nav-2013-r2, and mentioned here http://www.mibuso.com/forum/viewtopic.php?t=57590 without a clear solution.

Hope that’s helpful

Check the table record(s) and make sure no record exist with the value of the (primary) key null or blank. It sounds strange that the key field would allow a null or blank value.

which page do you want do open ?
for sure a code bug, a data bug can cause that behavior.
but, if you want to open e.g. a warehouse shipment and your user is not added to the warehouse employees for that location, you also get that error.