The quantity and amount of credit memo different that of Invoice posted

Hi all !

I had a PO in July, but I posted invoice in August. My invoice posted has quantity 20 and amount 5,205,000

When I did credit memo, I use Function > Copy line document> Invoice posted. But system get line Item quantity 1 and amount 260,250.

I tried correct but did not. So I have not just credit memo

Can anybody show me the solution ?


Which version of NAV you are using ???

I am using Nav 2009

Hi Huong,

I have never seen or heard anything like this, so my guess is that the Copy Document function has been customized. Is that the case? You can check to see codeunit 6620 has been modified.