some retail transactions suddenly appearing as an open sales order !!!!

Finance and Operations/AX Technical Forum
1

HELLO ALL

any body has an idea why most of normal transactions (item sold by retail pos) appearing as an open sales order ?

iam really confused why some transactions appearing there and if I invoiced them, the transaction will be duplicated financialy or not?

did any one faced something like this before?

by the way i have created walk on pos customer account that belong to one store and all transaction there appeared on that customer account.

as I know these transactions should be posted automatically without appearing as a sales order.

any advice or help would be highly appreciated

2

Hi,

I am not sure but earlier some version had issue of orphan transactions being created in system. These were created in inventtrans without much reference. I guess there must be some hotfix for this.

Also, if there are some redundant transactions, i will suggest you to run consistency check once. That should probably delete orphan transactions. Try to run the consistency check in any test environment and see if it helps.

Pranav,