Sales order processing at POS

Hi all,

I have created a sales order at HQ for store1. Now i process sales order at POS. I recall sales order and generate create pick list. Next i tried to create packing slip, system generates error “An error occured creating packing slip”.


Event viewer provides following trace of error:

Microsoft.Dynamics.Retail.Pos.SalesOrder.WinFormsTouch.SalesOrderActions: LSRetailPosis.TransactionServiceException: TS InvokeMethod threw FaultException: createPackingSlip(). TrackedFault: Posting Posting Sales order: SO-101273 Item number: 000197_202 Insufficient inventory transactions with status Picked.

Posting Posting An error occurred during update

at LSRetailPosis.TransactionServices.InvokeMethod(String methodName, Object parameters)

at LSRetailPosis.TransactionServices.Invoke(String methodName, Object parameters)

at Microsoft.Dynamics.Retail.Pos.SalesOrder.SalesOrder.CreatePackingSlip(Boolean& retValue, String& comment, String salesId)

at Microsoft.Dynamics.Retail.Pos.SalesOrder.WinFormsTouch.SalesOrderActions.TryCreatePackSlip(SalesStatus status, String orderId).

System does not even allow me to pickup quantity. Is there any particular sequence to follow when processing sales order at POS.

Can anyone guide what is the issue.

Regards, Faisal