Sales Order Header discount is not applying

Hi All,

I am trying to apply the discount for a Sales order at Header level, the value % is storing the table, the same value is not applicable when order total is calculated.

And the Override discount checkbox is disabled. Any idea how apply this discount in Order totals?

My AX Version is AX 2012 R3 CU 11.


Hello Bhagavan,

have you activated total discount on Sales and marketing >> Setup >> Activate price and discount

Hi Kunal,

Thanks for the reply, and
Yes, Total Discount is activated for Customer, Customer Group and All Customers, All 3 check boxes checked.

Hi Bhagavan,

Have you specified line discount group…?

Moving it to General discussions, i don’t see any development related request in this case.

Hi Gopinath,

I am not specified any line discount group. I am just giving some percentage of discount on Sales order header. This is perfectly working in AX 2012 R3 CU9, but not working in AX 2012 R3 CU11.