Sales Order form not opening in Dynamics AX 2009

Hi All,

We are facing a critical issue in customer’s new AX instance. The Sales Order Details form is not loading. Indicator at the below of the form keeps showing that progress is still going on. After sometime form hangs and we have to kill the process in Task Manager to access AX client. Database has around 200,000 sales orders. We have done an export and import of the complete company into this new environment. When we connect the production server AX to test database the form opens. Test database has the same data as production. Similarly when we connect the Test server AX to production database, the form does not open.

We have also tried to filter for one record in the sales order form. In this case, the form keeps refreshing continuously like an infinite loop. We have tried to look through the code if it is trying to refresh again and again but not able to find any.

Could you please help. Thank you.

Hi,

Could you import the salestable form from production to test, after taking backup from test and try to open form again