RTC Reports crash

I have installed RTC successfully with 3 tier (SQL, Nav Server, and RTC on different PC).

Everything seems ok, but when I try to print Customized reports, the RTC hangs.

If I used RUN to execute the report, the report always shows correctly.

And if I use RTC and print standard Report, then the customized reports will be able to be printed until I close RTC.

Any idea what caused above anomaly?

Check Hardware and Firewall settings.

The firewall is off, and I think there should be no problem with Hardware.

Are you using a shared printer to print this report. Sometimes this happens with shared printers, the report gets printed only after you close your application. Try printing on a local printer in that case and see if it creates any difference.