Reversing Error...

Hi,

I tried to revese an transaction but I give me an Error.
Before you can unapply this entry, you must first unapply all application entries in Cust. Ledger Entry No. 19897 that were posted after this entry.

This is the Scenario:

  1. I post an Invoice.
  2. I post the 1st payment
  3. I post the 2rd payment
  4. I post the 3rd payment

Then I try to reverse the 2nd payment. then I got that error.
Before you can unapply this entry, you must first unapply all application entries in Cust. Ledger Entry No. 19897 that were posted after this entry.

Any advise how to deal with that?? hoping for your reply.

Hi,

You have applied the payment to other transactions. To reverse a payment the application needs to be Unapplied first

Happy St. Patrick’s Day [<:o)]

You can find all Applied Entries using the Customer Ledger Entries Form; Button = Entry, Option = Applied Entries

Then use Function; UnApply Entries