i created a purchase order and the order line quantity is negative(-1), which means that it’s a return order.
The “Item module groups” settings for the item in the order line. i ticked “Registration Requirements” and “Picking Requirements”.
Normally , before i do the “Product Receipt” i should create a “Item Arrival” journal to make the purchase order picked.
But now the “Item arrival” journal doesn’t accept the negative quantity for return order.
So how can i proceed to process the return order without “Picked”.
thanks.
Did you create it as type return order?
Go to the purchase line, update purchase line and in the process node select pick and then it is set as picked
Hi Adam,
it’s really worked as i follow your suggestions. so what if i use “Return order” type, the process is different ?
The process is quite same for the return orders. You just have to specify RMA number additionally given by the Vendor.
Read this: http://technet.microsoft.com/en-us/library/aa548932.aspx
Using a return order simply allows the distinction and reporting to take place, along with a mandatory RMA reference.