Hello all, I am new comer of this forum and new NAV user as well.
My company is using NAV 2009.
There are 2 kinds of Purchase Orders set up in system: Purchase material order (PO - all item set up to Material account) and Purchase Service order (SO - all item set up to Expense account).
I have a problem while posting receipt and invoice for SO. I will give example for detail.
Example:
SO-01: Total quantity: 100 units
Receiving & invoicing partial:
-
1st: receive & invoice 10 units
-
2nd: receive & invoice 15 units
-
3rd: receive & invoice 5 units
The problem occured in 3rd receipt. I updated quantity in SR-inspection with quantity as 5 units but when I return to SO window to post receive, the NAV updated all un-received quantity to column “Qty to receive” and I posted receive for all. Then, I continued posting invoice with quantity as 5 units.
When I recognize the mistake, of course I cannot undo receipt for 3rd receiving. I did credit memo already but the received quantity did not change.
CAN I RE-OPEN THIS SO AND REVISE RECEIVED QUANTITY?
Since the value of this SO is quite large, it will take times to re-issue if I cancel and create new one. I am really in hurry now since we need to raise next SR-inspection for next receiving.
Thank you and hope to receive ur help