Releasing Production Order Issue

Have anyone ever seen Issue is that when a particular user releasing production order and selects print route cards, it doesn’t print anything, it just prints 3 blank pages with the last page showing the “CA History Exist for item message”.#### We can print this same production order route card via the report/production paper/route card option. Other AX users can release production orders and print route cards. They can actually release this same production order and it works.#### Just doesn’t work for a particular ID and started two days and today it started to happen for another user.

please note that this issue is in Ax 4.0

please Help me…

Thanks in Advance