PRODUCTION ORDER STATUS

Sir,

I created one production order qty 4 nos. Then end user activated,estimated, pick the item and posted, and report as finished,then end. But the end stage is not ended . I analysed quantity is 4 nos but serial is allotted 3 nos only one item serial no is missing but serial no is auto generated. How its missing, I could not find out. This mistake could have been occurred serial no missing and attached file for your reference. Kindly give me the solution.

regards

The user did not state the “end” of the line when picking 3 of the 4 meaning the system still wants it. Create a pick list for this with a consumption of 0 and end ticked. Then you can end the order.