Procurement and sourcing workflow activated but no work items are created

Dear All,

I am experiencing a problem with procurement and sourcing workflow for purchase requisition. the problem started after submitting the purchase requisition for some purchase requisition the first level approval working items are created (for example warehouse manager approval), but the second level for approval working items are not created (purchasing approvals) and the purchase requisition status remains in review. the second problem for other PRs the workflow is activated but no work items created at all what is wearied is that the workflow was working well. I need to figure out how to trace and solve this issue.

Many thanks for your help.

Hello Hassan,

can you check if any new instance has been activated in this time? if it was working well before then you can try to activate older instance of workflow