Print Preview Error

We are running version 2.01 Financials (en route to v3.10). We have a remote location that accesses our database via Citrix Metaframe. Recently they installed a local printer on their network and now are unable to preview any Navision reports. The preview option still works normally for all other software programs. Any idea what could be causing this problem and how to solve it?

Do you still get this error? If not, please tell us what it was and close the topic. Otherwise ask again…