# Order entry reports - AR module

**URL:** <https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783>\
**Category:** User Forum\
**Created:** [November 4, 2011, 3:55pm UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783 "2011-11-04T15:55:09Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![ludwig111](https://sea1.discourse-cdn.com/flex023/user_avatar/www.dynamicsuser.net/ludwig111/32/7599_2.png) [@ludwig111](https://www.dynamicsuser.net/u/ludwig111)\
**Post date:** [November 4, 2011, 3:55pm UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/1 "2011-11-04T15:55:09Z")

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Hi,

I am wondering whether somebody can tell me how the reports ‘customer item statistics’ and ‘item/customer statistics’ under the order entry header in the AR module are filled. I always get the message ‘report is empty’. Is there any additional setup required? (Path: AR/reports/statistics/order entry).

Thanks,

Ludwig

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**Author:** ![kranthi](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@kranthi](https://www.dynamicsuser.net/u/kranthi)\
**Post date:** [November 4, 2011, 4:15pm UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/2 "2011-11-04T16:15:12Z")

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Do the orders are invoiced? I don’t see any setups for this.

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**Author:** ![ludwig111](https://sea1.discourse-cdn.com/flex023/user_avatar/www.dynamicsuser.net/ludwig111/32/7599_2.png) [@ludwig111](https://www.dynamicsuser.net/u/ludwig111)\
**Post date:** [November 4, 2011, 7:01pm UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/3 "2011-11-04T19:01:32Z")

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Hello Kranthi,

no, it does not seem to pull anything inside this report. No matter what I select, the report does not come up.

Do you have any other idea?

Ludwig

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**Author:** ![SDSTheTechie](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SDSTheTechie](https://www.dynamicsuser.net/u/SDSTheTechie)\
**Post date:** [November 5, 2011, 2:06am UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/4 "2011-11-05T02:06:03Z")

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Hello Ludwig,

To fill and see the data in the Customer/Item Statistics and Item/Customer Statistics reports located at Accounts Receivable\>Reports\>Statistics\>Order entry:

**You will have to enable the Order entry statistics check box in the Updates tab, General field group in the Accounts receivable parameters form (Accounts receivable \> Setup \> Parameters). Select this check box to activate order entry statistics. Every insertion, modification, or deletion of a sales order line is recorded.**

![](http://www.dynamicscare.com/blog/wp-content/uploads/2010/08/orderstat.png)

The Order Entry Statistics reports are used to view statistics on customers and items, grouped by customer for the Customer/Item Statistics report or grouped by item for the Item/Customer Statistics report. The statistics reported include the quantity sold, revenue, and margin. Statistics in the report can also be compared across two periods.

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**Author:** ![kranthi](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@kranthi](https://www.dynamicsuser.net/u/kranthi)\
**Post date:** [November 5, 2011, 7:17am UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/5 "2011-11-05T07:17:11Z")

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It seems to be country specific feature, comes only by enabling configuration(CRSESweden) key related to Sweden.

Sorry i was looking into the system having Indian localization features and that was about the reports Customer/ Item statistics and Item/Customer statistics in Customer folder, the Order Entry folder will only be enabled with the above configuration key…

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**Author:** ![consultant](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@consultant](https://www.dynamicsuser.net/u/consultant)\
**Post date:** [November 7, 2011, 7:13am UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/6 "2011-11-07T07:13:36Z")

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Hi Shankar

I dint find any difference even after selection of above said parameters. Any thing we are missing?

Thanks.

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**Author:** ![SDSTheTechie](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SDSTheTechie](https://www.dynamicsuser.net/u/SDSTheTechie)\
**Post date:** [November 8, 2011, 8:25am UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/7 "2011-11-08T08:25:20Z")

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Hello,

Can you please give a brief on what did you do in Dynamics AX after enabling the **Order entry statistics check box in the Updates tab, General field group in the Accounts receivable parameters form (Accounts receivable \> Setup \> Parameters).**

**After enabling the Order entry statistics check box e**** very insertion, modification, or deletion of a sales order line is recorded and you can find the difference.**

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**Author:** ![consultant](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@consultant](https://www.dynamicsuser.net/u/consultant)\
**Post date:** [November 10, 2011, 8:12am UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/8 "2011-11-10T08:12:15Z")

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Thanks

Now report is running

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**Author:** ![Koumudhi](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@Koumudhi](https://www.dynamicsuser.net/u/Koumudhi)\
**Post date:** [September 1, 2012, 1:53pm UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/9 "2012-09-01T13:53:19Z")

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Hi am unable to find the “Order entry statistics” parameter in my parameters list., can u pls help me out with this

Regards

Koumudhi

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**Author:** ![ameen](https://avatars.discourse-cdn.com/v4/letter/a/a9a28c/32.png) [@ameen](https://www.dynamicsuser.net/u/ameen)\
**Post date:** [September 2, 2012, 6:27am UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/10 "2012-09-02T06:27:33Z")

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> [@](#):
>
> Hi am unable to find the “Order entry statistics” parameter in my parameters list., can u pls help me out with this

What about your AX version ?

The above field is available in AR - parameters - Update tab in AX 2009 , i believe the same will be availble in 2012 also.

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**Author:** ![Koumudhi](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@Koumudhi](https://www.dynamicsuser.net/u/Koumudhi)\
**Post date:** [September 3, 2012, 7:06am UTC](https://www.dynamicsuser.net/t/order-entry-reports-ar-module/33783/11 "2012-09-03T07:06:47Z")

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My Ax Application version is 5.0.1001.96.

In which version is that parameter available…?

Does it require any patch file…?

Please reply me
