Open Item Ledger Entries - how to close?

Hi -

We’ve been experiencing a sporatic problem where item ledger entries are not applying correctly and remaining open.

This is happenning on several fronts:

First with the normal day to day business of purchases and sales - occasionally the +'s and -'s don’t apply to each other and remain open and…

Second, when trying to post journal entries to correct the problems from above, again not applying to each other as expected and remaining open.

I’m not sure where to begin and what other info to provide, but if anyone has any insight I would appreciate and information you can offer.

Thanks in adnvance,

Rob

Are you using the Applies-From Entry No. field on your sales document as well as your item journals?