I am trying to set up an inventory item as non-taxable in Navision. I’ve created the item with the Tax Product Posting Group of Non-taxable. The g/l account for this item has been set up with a Gen Bus Posting Group of non-taxable and a Gen Product Positng Group which refers back to my item’s Tax Product Posting Group. In the Posting Setup I created a General Product Posting Group of Non-taxable.
However, when I try to invoice this item it comes up with tax. I’m wondering if I am missing a step or if it has to do with our 3rd party tax software Avalara just taxing everything unless the customer is tax exempt.
Any help would be appreciated.