I am experiencing a problem with Navision Attain and wondered if anyone has had the same problem. Our Server is a Citrix Server running MFXP, Windows 2k with SP4, Windows Installer V2 . The Citrix Client 6.3 or 7 on WinXP or Win2k Everytime I open Navision Attain, it always runs Windows Installer but eventually the program opens and I can use it without any problems and can view data from the SQL db. If I close the Navision and reopen, windows installer runs again. It does not matter if I am logged in as administrator or a user or whether I am logged in locally on the MFXP server, use Citrix Client or Terminal Services Client, Windows Installer runs and eventually the program opens correctly. It is very annoying. I would greatly appreciate any suggestions, thanks Liz
Yes we had the same problem but it was depending on the login we were using during the navision installation. We had also a similiar problem with other programs. You will open WORD and you get the Navision installer. Are you working with Navision 3.10?
You need to uninstall and install manually. In the navision request database there is a little program you need to execute also. If you can’t find it I can send you my batch-file with program.
quote:
Originally posted by ajhvdb
You need to uninstall and install manually. In the navision request database there is a little program you need to execute also. If you can’t find it I can send you my batch-file with program.
Hi, I uninstalled Navision Attain Client 3.6 and installed manually. I installed NA Client 3.6, CFront & Jet Reports as per the instructions that came with the software rather than our “do it all batch file”. I copied the license files, etc manually after the install, configured the client in Excel and Navision Attain. However, I still get MS Installer. Could you advise what the “little program” is that you are referring to. many thanks, Liz
MakeCompNotesSafeForScripting.exe It’s included with the patch in the request database. I don’t think this program will solve your problem now. Does the installer come up when you are an administrator?
Thanks for the help. I have had to pass this issue on. When we get a fix I will post it here for anyone who may be interested.
Hi Liz, a work around for this exists. Open you Navision Client Folder. Drag the FIN.EXE icon to the desktop to create a Shortcut. In the properties-Target field, put a command like "C:\Program Files\Navision 360\fin.exe" id=Liz You should be able to run Navision from this shortcut without invoking the Installer. If you use the Shortcuts that Navision creates you will sometimes get the installer to launch. Then you need to have install permission on the local computer, and you have to have permision to the original *.msi file used to install. PS: Please let me know if it works.
Hi Liz, The problem is related to the feature called “Install on Demand”, used when installing some applications including Navision. In essense, Windows Installer starts to install a “feature” when it is needed, even though it may be already installed. Here are the solutions we’ve come up with so far: Solution #1: Reinstall the application in question, and don’t choose the This feature will be installed when required for any of the optional components. However, this may not solve the problem (which is the very bug we’re talking about). We’re currently looking for a way to fix the problem properly, but in the mean time, here’s how to turn off the “feature” Solution #2 Open the Group Policy Editor by selecting Run from the Start Menu, and typing gpedit.msc. (If the file is missing, run mmc.exe instead. Then, select Add/Remove Snap-in from the Console menu, click Add, and double-click Group Policy. Click Finish, then Close, then Ok.) Expand the following branches: Local Computer Policy \ Computer Configuration \ Administrative Templates \ Windows Components \ Windows Installer Double-click Disable Windows Installer to your right, click Enabled, and choose Always from the list. Click Ok when you’re done. The change will take effect immediately. If you added a snap in, as described above, you don’t need to “save changes to the console.” Note: If you encounter an error about the Administrator Policy the next time you try to install an application, you’ll have to re-enable the Windows Installer temporarily. Solution #3 (for Office 2000 only): Run the Registry Editor (REGEDIT.EXE). Expand the branches to HKEY_CURRENT_USER\ Software\ Microsoft\ Office\ 9.0\ Common. Delete the UserData value on your right, and close the Registry Editor. The next time you start an Office application, it will ask for your username, but shouldn’t bother you again. BR
Thanks, good info!
Hi Liz, I will update the solution when I have it working on your citrix Server. Yoong