The Situation: We have created a Sales Order (with drop shipment) and the associated purchase order for an item with quantity 100.
The suppliers delivers (partly) 20 pieces (in Navision: reception of goods and shipment of 20).
Now we realize that it is the wrong item, so we want to cancel the remaining 80 pieces (on both the sales- and the purchase order).
Undo shipment and undo reception don’t work with drop shipments.
Neither can I change the quantity (on sales- or purchase order) from 100 to 20.
Any ideas how I can do it efficiently?
The solution I have so far: Receive and ship and invoice the entire quantitiy, do a credit and create a new sales- and purchase order. Does not really seem to be a good solution.
Thanks four any input!