MISSING WITHHOLDING TAX GROUP IN CUSTOMERS

Hi All,

One of the customers of my client required to withheld 1% of their purchase from my client. My client records this tax withheld at the time of collection of their receivables. Thus, I need to attach the default Withholding Tax group in customers in AX. However, I cannot see the fields “Calculate Withholding Tax” and “Withholding Tax Group” in the Customer form.

We have already marked the Withholding tax node in the License Configuration. Is it related to the country-specific setup? We’re using AX 2012 R3 CU8.

Have anyone encountered this? Please advise.

Thanks in advance.

Bella

It should be on the invoice and delivery tab, but it does depend upon your localization - which country is the legal entity defined in because some of the functionality is against countries only.

https://technet.microsoft.com/EN-US/library/hh242926.aspx

Hi Adam,

Thank you. I agree, I think this is related to country-specific functionality. We’re using PHL (Philippines). As per our technical consultant, we’re using the same setup as Australia (AUS).

In this case, is there a way that I can activate this feature as an exemption?

Thanks,

Bella