Well I’m new to NAV i have only been using it for 2 days and unfortunately our trainers didn’t explain everything quite well, so here goes…
We usually charge a customer in advance and therefore do not invoice them first so I will create a sales order, so what they are having us do instead of doing a prepayment is putting their payment in a cash receipt journal under the
Document type is payment ,account type its has their customer name, account No. is their customer number , and of course the amount. So shouln’t that payment appear in the customer card and show balance as -the amount of the payment since it has not been invoiced i look under ledger entries and nothing will show. Also after it’s invoiced do i have to apply the payment somehow or will it do that automatically. I have been working with QB and NAV is defintely much more complex.
I still haven’t even been taught how to make a deposit into our bank. and that is part of my responsibilities here.
Thanks in advance