Journal OK And Balance, But System Show the Balance

Guys,

Please help me on this matter. I don’t know how to write the proper subject but I hope you all can understand my explanation here.

Refer to image below:

This journal is balance already. But, why at the top on line journal form still show the balance? This journal can be posted.

This is because of technical team patch the wrong data

could you please elaborate the solution we also facing this issue