hi all,
When I assign item tracking lines atomatic, the system shows as many serial numbers as units I have in the invoice. But if I have a faulty item, I can change manually a serial code shown by the system.
If I post another invoice with the same item, the system shows the same serial number I`ve assigned manually before so there will be 2 invoices with 2 equal serial numbers for the same item.
Can anybody explain to me this subject.?
Thanks a lot.
When you assign item tracking to items in purchase orders you are assigning in what it’s expected to be received. When you receive the order it’s made all validations, checking for duplicates, etc.
I don’t know how you are assigning automatic item tracking, but you are using from item card serial number then it’s should be unique.
thanks Nuno for your answer.
My scenario is following,
I create a sales order. After introducing a sales line, I click on “line button” and I choose the “Item tracking lines” option. Then I click the “Functions button” and I choose the “Assign Serial Nº”. The system shows me several serial numbers. All is correct until here. But I notice an item is wrong so I change one of this serial number manually, for example last one (Imagine I have 2 items and its serial numbers are NS001 and NS002). I notice one of these is wrong, for example NS002 and I change it for another one NS003, so for this sales order I have 2 serial number NS001 and NS003. All is correct.
But if I create another sales order for the same item, and I follow the same procedure, the systems will show me NS003 again for another unit of this sales order, do you understand me?. The system detects the last number assigned automatic but it doesn`t notice that number (NS003) was introduced manually.
I hope this help you.
Thanks in advance.
Serial no. Information it’s retrieved from Serial No located in Item Card. Navision only guarantees that those numbers are sequential. Navision also makes validations to avoid having duplicate serial numbers.
thanks Nuno again,
when you say Navision makes validations to avoid having duplicate serial numbers, I suppose, you refer to the same order, not in differents. Yes if you try to put the same serial number in the same document, Navision shows an error.
But I understand there can be a problem if someone change manually a serial number assigned by the system and this number is assigned again automatic in another document. I think there should be limits to change manually. What do you think?.
Thanks!!!
Hi
What version are you on?
As standard Navision does not “automatically” assign serial numbers to an order of any kind. When you go into the item tracking lines and select the ellipses to see the serial numbers this screen is filtered, but it will show you a serial number that is in stock, but has an available quantity of zero. You can get the system to generate numbers where no numbers previously existed depending upon your item tracking setup - is this what you refer to? Do you have a modification that pre-populates the item tracking lines and does not handle manual intervention? I have not seen 5.0 in this area as yet - so it maybe something they have added, hence my version question.
From what I had understood assign automatic serial numbers. It’s just making Functions → Assign Serial No. ,Fill Quantity and Navision generates item serial Nos.
One think it’s having the same serial item / serial numbers in open orders another thing it’s be able to post the same item / serial no.
Hi Nuno
Yes you can generate your own serial numbers, if you do this on the purchase order, you cannot really do it on a sales order and keep integrity, you really want the serial number to be the same inbound and outbound. If you generate them outbound it will mean they came in and resided in inventory without one.
Yes, I agree with you. From what I had understood serial numbers are supposed to be generated from purchase. I didn’t understood why serial numbers are changed after been generated.
Usually serial numbers in sales orders are read from bar code scanner.
hi Adam,
yes,Im in the 5.0 version. If you create an order sale and you click on lines button>item tracking lines, youll access to the “item tracking lines” window where you can press the Functions button>assing serial nº. Here, the system generates serial numbers automatically. This numbers can be modificated manually and to be assigned again automatically in another order (duplicate serial number).
Thanks.
Hi Jimmy
Yes so in this instance the item is not attached to a serial number whilst in stock. The item tracking is set to a number series and I would define this as not to be manual, by allowing it to be manual you are creating your own issue. That said you are “renaming” them when you find an issue - how can there be an issue if there is no number defined prior to the assigning of the number?
hi Nuno,
yes, the system allows to post several orders with several serial numbers.
Hi Jimmy
Could you tell us the settings you have configured on the item tracking code being used?
hi Adam,
well, I have checked the serial number. They are not manual in the serial numbers window but you can assign them manually in the item tracking lines window. I know if the systems assings numbers, it`s logical they are ok, but if you have an item wrong, you can need to change a serial number and if this number follows the sequence defined in the serial numbers window, this number will be assign automatically by the system in another document.
Hi Jimmy
Could you tell us the settings ticked in the item tracking setup though?
I am also unsure how they can “ever” be wrong - you are not assigning the serial number inbound - if you are assigning the serial number outbound and it actually has one, but you are doing this automatically then how on earth are you cross referencing this to the item - are you physically checking them after they have been generated?
I think I know what you’re talking about…
I offer 10 uds. of an item (P1) and create the corresponding 10 item tracking lines (ITL001…ITL010), that’s ok right here but if one of this ten items is crashed I have to change the item for another new, for example the item tracking line ITL003 for the ITL011.
The real problem is that if I offer another 10 uds. of the item P1 and create the correponding 10 item tracking lines… it creates the serial ITL011…ITL020, but that’s a big mistake because item tracking line ITL011 was included in the previous offer, replacing item tracking line ITL003.
I don’t know how to solve this neither !!
hi Adam,
It would be better if I knew to send a screenshot, but I`ll try to explain it.
In the item card>item tracking, I 've configured:
item tracking code:NSSALES
serial numbers:NS whose set up (no series window)is the following:
code starting nº ending nº default nos manual nos
NS NS00001 NS99999 YES NO
Hi Jimmy
In the item card you have specified an item tracking code, go into this code and bring up the item tracking code, it will have a name and description, and then a serial and lot and miscellaneous tab - how have you set this configuration up?
hi Adam,
in that form, I have a code and a description in the General tab. The rest of them are empty, I don`t have any checkfield activated. Can it be for this reason?