Internship project: Returned Marchandise Authorisation in NAV

Hi everyone,

I’m a Belgian student and I’m in my last year at highschool.
I started my internship a few weeks back at an electrical company.
They gave me a project about their RMA procedure in NAV.

I have to make a walkthrough about the entire procedure.
Now my problem is: I need more background knowledge about that specific part (RMA) of NAV, i’ve never worked with it. I can’t seem to find any real/usefull documentation about it on the internet.

Can someone help me with RMA or know where I can find some more information about handling RMA products? Forum topics/books/communities/pdf’s/self made instructions/… anything.

Thank you for reading