We are starting an implamentaiton of NAV and indirect labor tracking is very important to us. For example, we have a maintance department with an employee assigned to it. We also have different tasks that employee can do. Full example employee #1234 in maintenance spent 4 hours routine maintence on forming machines. Our current reseller is telling us that we can not track dollars and hours for these types of transactions even though our time collection software can track this and export the information in various report formats. Could anyone let me know how they are handling this situation.
thanks in advance